1. Introduction
Welcome to Vel’s Group of Companies (“Company,” “we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (“Website”) or engage our services.
By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please discontinue use of our Website.
2. Information We Collect
We may collect and process the following types of information:
Personal Information:
Name,
Email address,
Phone number,
Company details,
Identification or supporting documents submitted for services.
Technical Information:
IP address,
Browser type,
Device and operating system details,
Website usage data collected through cookies and analytics tools.
Service-Related Information:
Information provided for corporate services, immigration applications, digital marketing services, logistics coordination, and other business-related inquiries.
3. How We Use Your Information
We use your information to:
Provide and manage our services
Respond to inquiries and communicate updates
Process applications, documentation, and service requests
Improve website performance and user experience
Comply with legal, regulatory, and contractual obligations
Maintain internal records and prevent fraudulent activity
4. Sharing of Information
We do not sell, rent, or trade your personal information.
However, we may share your information:
With service providers or consultants assisting in delivering our services
With regulatory or government authorities where required (e.g., MOM, ICA, IRAS, ACRA where applicable)
When required by law or legal processes
With business partners for legitimate service coordination
All third-party providers are required to maintain confidentiality and data protection standards.
5. Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic.
You may disable cookies through your browser settings; however, certain Website features may not function properly if cookies are disabled.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, or misuse.
While we strive to use commercially acceptable means to protect your data, no online transmission can be guaranteed to be 100% secure.
7. Your Rights and Choices
Depending on applicable data protection laws, you may have the right to:
Access your personal information
Request correction or deletion of your data
Object to or restrict certain types of data processing
Withdraw consent for marketing communications
To exercise any of these rights, please contact us at:
📧 info@velsgroupofservices.sg
8. Third-Party Links
Our Website may contain links to external websites. Vel’s Group of Companies is not responsible for the privacy policies or practices of third-party websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of the Website indicates acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
📧 Email: info@velsgroupofservices.sg
📞 Phone: +65 8958 7585
11. Changes to Terms
We may update or modify these Terms at any time. Changes will be posted on this page. Continued use of the Website after such updates constitutes acceptance of the revised Terms.
12. Contact Information
For any questions regarding these Terms and Conditions, please contact us:
📧 Email: info@velsgroupofservices.sg
📞 Phone: +65 8958 7585
